Delivery & Return

If you’re looking for the terms & conditions that apply to rentals, please see our Rental Agreement.
Discover our delivery and return policy below:

Delivery

At Parlez-Vous Vintage, we care for the planet and the environnement. To reduce as much as possible our impact on the planet, all the packaging used to wrap up your item will be from sustainable packaging or reused packaged. We are also currently trying to make your shipping emissions carbon neutral by minimizing our carbon footprint through transportation.
By buying from a small business, as a customer you are proudly supporting an environmentally-friendly business that invests in sustainability initiatives to counteract the environmental impact of shipping and fast-fashion impact.

Shipping fee for France: 4.99€

Wordwide Shipping fee: 8.99€

Delivery time varying from 2-3 working days in France to ten days for other countries of the world. We ensure that your item is trackable from its departure until its arrival to your place.

For any additional questions regarding this shipping method, please send us an email: contact@parlezvousvintage.com

Return

If unfortunately you are unhappy with your item, we do accept returns. We will refund the amount of your order. The return costs will be at your own expense, as mentioned in the terms and conditions.
You have 14 days to reship your order. In order to validate your refund, the item must be in the same condition as on the advertisement once received.

Be careful, remember to frank your package because if it does not reach us, you will not have proof of postage and we will not be able to refund you.

Before returning your item send us an email at contact@parlezvousvintage.com or contact us on Instagram.