F.A.Q

Impress your best friends with the most fashionable designer bags to rent for less! You have a few days to enjoy and make the best of the latest bag before returning and renting another if you wish.

You will never go out of date or out of budget. Designer bags aren’t out of reach anymore with Parlez Vous Vintage.


– What is Parlez Vous Vintage? 

PVV is a private hire services for designer bags and luxury items to rent locally in the Central West region in Australia.

Our purpose is to help you add a little sparkle in your everyday life with preloved bags. Renting items is our way to help the planet and go against the fast fashion industry. Giving a second life to vintage items while helping you get your hands on it is our biggest reward and purpose. 

– Are the Parlez Vous Vintage bags to hire authentic?


All of the bags featured on Parlez Vous Vintage are authentic. We only hire bags that are in great condition. If you are not happy with the condition of your bag upon receipt you have the option to return right away and receive a full refund.


– When did Parlez Vous Vintage start?

Parlezvousvintage.com is an online blog that started in October 2020. The rental part of our website was launched in April 2022. 


– Where are you located?

Parlez Vous Vintage is online and has no store front (yet!). Our HQ is based in Orange, NSW. 


– In which other country or area do you operate?

We only operate locally in the Central West area or in New South Wales, Australia.

Booking


– How can I tell if the Item that I want is available for my date?

Clicking this will open up the availability calendar for that item. This shows live availability for the item. If you can select the date, it’s available for that date!


– When I complete a booking, is it confirmed or is it just a request? 

It’s a temporary request until we get in touch with you regarding the booking to confirm dates and identity. We usually take 24 hours to reach out. During the busier periods we can take up to 48 hours.


– How long can I rent an item for?

From 2 days and up to a week. If you get in touch we can also extend the rental period. 


– Can I try on items before making a booking? 

If you live in the Central West area please get in touch to make a booking: contact@parlezvousvintage.com

Rental Process


– How will my rental be delivered? 

After you have placed your order on our website, our team will get in touch to organise the delivery at the address provided on your ID. No delivery fees will be charged and our team will personally deliver your item, straight to your door on the day and time we agreed on.


– How to process for the return?

Our team will collect the bag at your address on the final day of the renting period. 


-Damages or loss, what happens?

We will have a close look at any damage on the collection day of the item and go through each point with you. 

We know this can happen and there’s no need to freak out. Just let us know prior to arrival. Very minor damages (small scratches) can usually be repaired with no additional fees charged to you.

For more serious damage, you may be charged a repair or replacement fee in accordance with our Rental Agreement. Our Rental Agreement also states that you agree not to attempt the repairs yourself, so please don’t try this.

– Can I rent a bag if I am under 18?

If you are under 18 you will need a parent or guardian to rent items on your behalf, and all liability for damage or late return will be accepted by them.


Partnerships


– Do you collaborate with Content Creators or Influencers? 

We collaborate with Influencers and content creators from time to time. We would love to hear from you. Please get in touch with your media kit at contact@parlezvousvintage.com

Any other question in your mind? Don’t hesitate ro reach out! We usually get back to you within 24 to 48 hours.